bdt98 Frequently Asked Questions

bdt98 requires a valid government-issued photo ID for KYC (Know Your Customer) verification. Accepted documents include your National ID Card (NID), a valid Bangladeshi passport, or a driving licence. In some cases, a recent utility bill or bank statement showing your name and address may also be requested to confirm your residential address. Upload clear, legible scans or photos through your account settings.

bdt98 typically completes account verification within 24 to 48 hours of receiving your documents. During busy periods, particularly around major cricket tournaments like the BPL or IPL, verification may take slightly longer. You will receive an email notification once your account has been verified. Submitting clear, complete documents on the first attempt avoids delays.

To reset your bdt98 password, click the 'Forgot Password' link on the login page and enter the email address associated with your account. A password reset link will be sent to that address within a few minutes. Follow the link, set a new password, and log in as normal. If you do not receive the email, check your spam folder or contact [email protected] for assistance.

No — bdt98 strictly permits one account per person. Duplicate accounts violate our Terms and Conditions and may result in all associated accounts being permanently suspended and any balances forfeited. If you believe a duplicate account has been created accidentally, contact [email protected] immediately to resolve the situation before any action is taken.

To permanently close your bdt98 account, email [email protected] with the subject line 'Account Closure Request', including your registered username and the reason for closure. Any remaining balance will be processed as a withdrawal to your verified payment method before the account is closed. Note that permanent closure is different from self-exclusion — if gambling concerns are the reason, we recommend self-exclusion first.

To deposit via bKash on bdt98, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the amount you wish to deposit, then follow the on-screen instructions to complete the transfer from your bKash account. The minimum deposit via bKash is ৳500. Deposits via bKash are credited to your bdt98 balance almost instantly in most cases.

bKash deposits on bdt98 are processed almost instantly — most players see their balance updated within one to three minutes of completing the transfer. In rare cases involving network delays or high transaction volumes, it may take up to 15 minutes. If your deposit has not appeared after 30 minutes, take a screenshot of the bKash transaction confirmation and email it to [email protected] for manual verification.

Yes, bdt98 accepts deposits via both Nagad and Rocket in addition to bKash. The process is identical for all three mobile financial services: log in, go to Deposit, select your preferred provider, enter the amount, and follow the transfer instructions. Nagad and Rocket deposits are also credited near-instantly. The minimum deposit amount of ৳500 applies across all mobile wallet methods.

The minimum withdrawal amount on bdt98 is ৳1,000 for all payment methods including bKash, Nagad, Rocket, and bank transfer. This threshold ensures that processing fees do not disproportionately reduce small withdrawal amounts. There is no maximum single withdrawal limit for verified accounts, though larger amounts may be subject to additional security checks as part of our standard compliance process.

Withdrawals to bKash, Nagad, and Rocket on bdt98 are typically processed within one to four hours during business hours (Bangladesh Standard Time, UTC+6). Bank transfers to accounts at Dutch-Bangla Bank, BRAC Bank, Sonali Bank, or other Bangladeshi banks generally take one to three business days. All withdrawals require your account to be fully verified before processing can begin.

bdt98 does not charge any platform-side fees for standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own transaction fees according to their standard tariffs. bdt98 has no control over third-party provider fees. We recommend checking your mobile wallet or bank's fee schedule before initiating a transaction.

If your bdt98 withdrawal has exceeded the standard processing window, first check that your account verification is complete and that no additional documents have been requested. Then contact [email protected] with your username, the withdrawal amount, and the date submitted. Our finance team will investigate and provide an update within one business day. Most delays are resolved quickly once the support team is notified.

bdt98 offers sports betting with a strong focus on cricket, including BPL (Bangladesh Premier League), IPL, T20 World Cup, and Bangladesh Tigers international matches. Additional sports available include football, table tennis, kabaddi, and hockey. The sportsbook covers pre-match and live in-play markets, with odds updated in real time throughout each event.

Cricket betting on bdt98 lets you wager on a wide range of markets beyond simply picking a match winner. Available markets include top batsman, top bowler, total runs in an over, method of next dismissal, man of the match, and series winner. Simply navigate to the Cricket section, select your match, choose your market, enter your stake in BDT, and confirm your bet. In-play betting is available for live matches.

bdt98 offers a welcome bonus for new players on their first deposit. The specific bonus percentage and maximum bonus amount are displayed on the Promotions page at the time of registration, as these can vary by campaign period. Before claiming any bonus, read the associated terms carefully — particularly the wagering requirement, minimum odds for sports bets, and the deadline by which the bonus must be used.

A wagering requirement on bdt98 is the number of times you must wager a bonus amount before any winnings derived from it can be withdrawn as cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before the bonus converts to withdrawable funds. Each bonus on bdt98 has its own wagering requirement clearly stated in the promotion terms.

Yes — all bdt98 bonuses carry an expiry date, typically 7 to 30 days from the date of issue depending on the promotion. If the wagering requirement is not completed before the bonus expires, the bonus and any winnings generated from it are forfeited. The expiry date and full terms for each active bonus are visible in your account's Bonuses section. Always check these before accepting an offer.

No — bonus funds on bdt98 cannot be withdrawn directly. They must first be converted to real money by completing the wagering requirement attached to the specific promotion. Only once the full wagering requirement has been met do the resulting real-money funds become eligible for withdrawal. Attempting to withdraw before meeting the wagering requirement will result in the bonus and associated winnings being removed from your account.

bdt98 rewards regular players through an ongoing loyalty programme that recognises consistent activity across sports betting, live casino, and slots. As you accumulate points through real-money wagers, you progress through programme tiers that unlock enhanced bonuses, faster withdrawal processing, and exclusive promotional offers. Full details of the current tier structure and point earning rates are available in the Promotions section of your account.

bdt98 uses SSL (Secure Sockets Layer) encryption to protect all data transmitted between your device and the platform, including login credentials and financial transactions. Player funds are held separately from operational accounts. Account security features include password protection and identity verification. bdt98 does not share personal data with third parties except as required to process payments or comply with legal obligations, as described in our Privacy Policy.

The legal status of online gambling in Bangladesh is a matter of local law that each player must assess independently. bdt98 does not provide legal advice regarding the legality of online gambling in your specific jurisdiction. It is each player's personal responsibility to ensure that accessing and using an online gambling platform is permitted under the laws applicable to them before registering. If you are uncertain, seek independent legal guidance.

To activate self-exclusion on your bdt98 account, email [email protected] with the subject line 'Self-Exclusion Request', including your registered username and your preferred exclusion period (6 months, 1 year, 3 years, or permanent). Self-exclusion is processed promptly and cannot be reversed before the agreed end date. During the exclusion period, you will not receive any marketing communications from bdt98.

Yes — bdt98 allows players to set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of their account settings. Once a limit is set, it takes effect immediately and cannot be increased for a 24-hour cooling-off period. Reducing a limit takes effect straight away. Setting a deposit limit is one of the most effective ways to keep gambling within a budget you are comfortable with.

If you feel that your gambling is no longer entertaining and is causing stress, financial difficulty, or relationship problems, we encourage you to act early. You can self-exclude from bdt98 immediately by emailing [email protected]. You can also use the deposit limit and session time-out tools in your account settings. Gambling should always be something you choose to do for fun, not something you feel compelled to do. 18+ Only