Responsible Gaming at bdt98 — Play Safe, Stay in Control

Our Commitment to Responsible Gaming

bdt98 operates on a straightforward principle: gambling is entertainment, and entertainment should never come at the cost of a player's financial stability, mental health, or family relationships. We recognise that the majority of players who visit bdt98 enjoy cricket betting, live casino, and slots as a recreational pastime — and our job is to make sure the platform supports healthy play habits for every single one of them.

Our responsible gaming commitment is not a box-ticking exercise. It shapes the way we build account features, train our support staff, present promotions, and communicate with players across Bangladesh. Every aspect of the bdt98 experience is reviewed with player welfare in mind. From the moment you register to every deposit, wager, and withdrawal, safety measures are working in the background to keep your experience within healthy limits.

We also recognise that a small percentage of people who gamble may develop patterns of play that cause harm. bdt98 takes that reality seriously. This page explains every tool and resource available to you — not as a formality, but because we genuinely want every bdt98 player to finish their session feeling good about their experience.

Age Restriction & Verification

bdt98 operates a strict 18+ policy across all products and services on the platform. Gambling is an adult activity, and bdt98 does not permit players under the age of 18 to register, deposit, or play under any circumstances. This policy applies equally to all players in Bangladesh, regardless of the game type or wagering amount.

How Age Verification Works at bdt98

During registration, every player is asked to confirm their date of birth and agree that they are at least 18 years old. This declaration is legally binding. Following registration, bdt98 may request one or more of the following documents to verify your age and identity:

• National ID Card (NID): The primary government-issued identity document for Bangladeshi citizens, which includes date of birth.
• Valid passport: Accepted as proof of identity and age for all players.
• Birth certificate combined with a secondary photo ID: Accepted in limited circumstances at our compliance team's discretion.

Accounts that have not completed age verification may have deposit and withdrawal functionality restricted until verification is successfully completed. bdt98 reserves the right to suspend an account at any time if there are reasonable grounds to suspect that the account holder is under 18.

Protecting Young People

If you share a device with family members who are under 18 years of age, we strongly encourage you to use device-level parental control software to prevent underage access to gambling websites. Always log out of your bdt98 account when your session ends and never share your login credentials with others, particularly minors. If you believe an underage person has accessed a gambling platform, contact our support team immediately.

Self-Exclusion Tools

Self-exclusion is one of the most powerful tools available to any player who feels that gambling is starting to have a negative impact on their life. At bdt98, we have made self-exclusion as straightforward and immediate as possible. You do not need to justify your decision to anyone — if you want to take a break, we will support that choice without question.

How to Activate Self-Exclusion

To activate self-exclusion on your bdt98 account, contact our support team directly at [email protected] with the subject line "Self-Exclusion Request". State your registered username, your preferred exclusion period, and whether you wish to exclude from all products or specific areas of the platform. Our team will action your request promptly — typically within one business day.

Self-Exclusion Period Options

bdt98 offers self-exclusion periods of varying lengths to suit different circumstances:

• 6-month exclusion: A half-year break recommended for players experiencing early signs of problem gambling.
• 1-year exclusion: A full year away from the platform, giving substantial time to reassess gambling habits.
• 3-year exclusion: An extended break for players who recognise a more serious pattern of harmful play.
• Permanent exclusion: Permanent closure of your bdt98 account with no future re-registration permitted.

What Happens During Self-Exclusion

Once self-exclusion is active on your bdt98 account, the following measures apply without exception:

• Your account is immediately suspended and you cannot log in for the duration of the exclusion period.
• Any pending bets or active sessions are settled according to normal game rules and remaining funds are made available for withdrawal prior to suspension.
• You will be removed from all bdt98 marketing lists and will not receive any promotional communications during the exclusion period.
• You will not be able to create a new bdt98 account under a different username or email address during the exclusion period.
• At the end of a fixed-term exclusion, your account will not be automatically reinstated — you must contact the support team to request reactivation, and a cooling-off period will apply.

Deposit Limits & Spending Controls

One of the most effective ways to maintain responsible gambling habits is to set a firm cap on how much money you deposit into your bdt98 account within a given time period. Deposit limits put you in control of your spending before a session begins, rather than relying on willpower in the heat of play.

Setting a Deposit Limit

bdt98 players can request deposit limits across three time frames:

• Daily deposit limit: A maximum total deposit amount within any 24-hour period.
• Weekly deposit limit: A maximum total deposit amount within any 7-day rolling period.
• Monthly deposit limit: A maximum total deposit amount within any 30-day rolling period.

To set or adjust a deposit limit, contact our support team at [email protected] stating the limit type and the amount in BDT you wish to set. Deposit limits apply across all payment methods — bKash, Nagad, Rocket, Upay, Visa, and Mastercard — and cannot be circumvented by switching payment channels.

Changing or Removing a Deposit Limit

Reducing a deposit limit takes effect immediately. Increasing a deposit limit, however, is subject to a mandatory 7-day cooling period from the date of the request. This delay is a deliberate protective measure — it ensures that decisions to raise spending caps are considered and not made impulsively during a gaming session. During the 7-day period, the existing lower limit remains in force.

Loss Limits and Wager Limits

In addition to deposit limits, bdt98 can apply loss limits — a cap on the total amount you can lose within a defined period — and session wager limits, which restrict total stakes during a single session. If you would like any of these additional controls applied to your account, contact our support team and we will configure them promptly.

Time-Out & Cool-Off Features

Sometimes a player needs a short break without committing to a full self-exclusion period. bdt98's time-out feature provides exactly that — a temporary suspension of account access for a defined short period, giving you space to reflect without permanently closing your account.

Available Time-Out Periods

bdt98 offers the following time-out options:

• 24-hour time-out: A one-day break, suitable for players who feel they need to step back after a losing session.
• 7-day time-out: A one-week break providing a more substantial cooling-off period.
• 30-day time-out: A monthly break for players who want to reassess their play habits over a longer period.

During a time-out period, your account is suspended and you cannot log in, deposit, or place bets. Like self-exclusion, time-out periods cannot be reversed early. At the end of the period, your account access is automatically restored unless you have chosen to extend the time-out or activate self-exclusion.

Reality Check Session Reminders

Even during normal play, bdt98 supports in-session reality check notifications. These are on-screen messages that appear at intervals you choose — every 30 minutes, 60 minutes, or 90 minutes — summarising your current session duration and net balance change. Reality checks are a low-friction way to stay aware of your play without interrupting the experience entirely. To activate reality check reminders on your account, contact our support team.

Recognising Problem Gambling

Problem gambling can develop gradually and may be difficult to recognise from the inside. Many people who develop a gambling problem continue to believe they are in control long after their behaviour has begun to cause harm. Understanding the warning signs — in yourself or in someone you care about — is the first and most important step toward getting things back on track.

Common Warning Signs

The following patterns of behaviour are associated with problem gambling. If you recognise several of these in your own habits, we encourage you to use bdt98's responsible gaming tools and to consider reaching out for support:

• Spending more money on gambling than you can afford, or gambling with money set aside for rent, food, utilities, or other essential expenses.
• Chasing losses — continuing to gamble in an attempt to recover money you have already lost in the same or a previous session.
• Feeling restless, irritable, or anxious when you are not gambling, or when you try to cut down.
• Gambling as a way to escape stress, low mood, loneliness, or problems at home or work.
• Lying to family members, friends, or employers about how much time or money you spend gambling.
• Borrowing money or selling possessions to fund gambling activity.
• Neglecting work, study, family responsibilities, or social relationships because of time spent gambling.
• Making repeated unsuccessful attempts to cut back or stop gambling.
• Thinking about gambling excessively when you are not playing — planning your next session, replaying past sessions, or calculating potential winnings.
• Increasing the size of your bets over time in order to achieve the same level of excitement or stimulation.

Recognising Problem Gambling in Others

If you are concerned about a family member or friend's gambling behaviour, you may notice that they become secretive about their finances, frequently borrow money without explanation, seem stressed or distracted, or become defensive or angry when the subject of gambling is raised. If you share financial accounts with someone who may have a gambling problem, consider seeking guidance from a financial counsellor in addition to encouraging them to contact bdt98's support team or a problem gambling helpline.

Self-Assessment Checklist

The following checklist is adapted from widely used responsible gambling screening tools. Read each question honestly and consider whether it describes your own experience. If you answer "yes" to three or more questions, we strongly encourage you to contact bdt98 support or a professional counselling service.

Getting Help & Support

If you believe that gambling is becoming a problem for you, or for someone you know, reaching out for support is the right and courageous choice. bdt98's support team is available to help you activate any of the responsible gaming tools described on this page, and can provide a confidential, non-judgmental point of contact for any concerns you have about your gambling activity.

Responsible Gaming Tools Available via bdt98 Support

Additional Guidance

bdt98 encourages any player who is experiencing difficulties with gambling to seek support beyond our own platform tools. Professional counselling services, community support groups, and financial advice services can provide valuable assistance that goes beyond what an operator can offer. Gambling problems are treatable, and many people recover fully with the right support. Taking the step of acknowledging the problem and seeking help is the most important action you can take.

Players in Bangladesh who are concerned about their gambling, or who are supporting a family member with a gambling problem, are encouraged to speak with a trusted medical professional, community counsellor, or religious leader, who can provide guidance on accessing appropriate local support services.